At fantasyph, your privacy matters as much as your gaming experience. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines.
fantasyph complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
fantasyph never sells, rents, or trades your personal information to third-party marketers or data brokers.
All sensitive personal data stored by fantasyph is encrypted at rest and in transit using industry-standard protocols.
You have the right to access, correct, delete, and port your personal data held by fantasyph at any time.
fantasyph uses cookies only for essential platform functionality, analytics, and personalisation — never for covert tracking.
fantasyph is registered with the National Privacy Commission (NPC) of the Philippines as required by law.
fantasyph ("fantasyph," "we," "us," or "our") operates the online gaming platform accessible at fantasyph.one and any associated mobile applications and services (collectively, the "Platform"). fantasyph acts as the personal information controller in respect of the personal data of its registered players and website visitors.
This Privacy Policy applies to all personal data collected by fantasyph through the Platform, our customer support channels, marketing communications, and any other interactions you have with us. It should be read together with our Terms & Conditions and Responsible Gaming Policy.
Data Protection Officer: fantasyph has appointed a Data Protection Officer (DPO) in accordance with the requirements of the National Privacy Commission. You may contact our DPO at [email protected] for any privacy-related concerns.
fantasyph collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected, consistent with the principle of proportionality under the Data Privacy Act of 2012.
fantasyph processes your personal data for the following specific, legitimate purposes:
fantasyph processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
fantasyph does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purposes:
Third-party vendors who provide services on our behalf, including payment processors (GCash, Maya, partner banks), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and analytics service providers. All processors are bound by data processing agreements requiring them to handle your data in accordance with the Data Privacy Act.
Third-party game studios and software providers whose games are available on the Platform may receive limited technical data (such as session tokens and game results) necessary to operate their games. They do not receive your full personal profile.
fantasyph is required by law to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful request or as required by applicable regulations.
In the event of a merger, acquisition, or sale of all or substantially all of fantasyph's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
No International Transfers Without Safeguards: fantasyph does not transfer your personal data outside the Philippines without ensuring adequate data protection safeguards are in place, consistent with NPC guidelines on cross-border data transfers.
fantasyph uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us provide a better user experience and analyse Platform usage.
You can control non-essential cookies through your browser settings or the cookie preference centre in your fantasyph account. Note that disabling certain cookies may affect the functionality of the Platform.
fantasyph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC-approved disposal procedures.
fantasyph implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:
Your Role in Security: While fantasyph takes extensive measures to protect your data, you also play an important role. Use a strong, unique password for your fantasyph account, enable 2FA, and never share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by fantasyph:
To exercise any of these rights, please contact our Data Protection Officer at [email protected] . We will respond to your request within fifteen (15) business days, as required by the Data Privacy Act and NPC regulations. We may ask you to verify your identity before processing your request.
The fantasyph Platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine law and PAGCOR regulations governing online gaming. fantasyph does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and return any deposited funds through the original payment method, subject to applicable verification requirements.
If you are a parent or guardian and believe that your child has registered on the fantasyph Platform, please contact us immediately at [email protected] so that we can take prompt corrective action.
Age Verification: fantasyph employs robust age verification procedures at registration and during KYC review. We take our obligation to prevent underage gambling seriously and cooperate fully with PAGCOR and other authorities on this matter.
fantasyph primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be accessed by or transferred to service providers located outside the Philippines — for example, cloud infrastructure providers or game content partners operating internationally.
Where such cross-border transfers occur, fantasyph ensures that adequate safeguards are in place to protect your personal data, consistent with the requirements of the Data Privacy Act and NPC guidelines. These safeguards may include contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law, or reliance on the recipient country's adequacy determination by the NPC.
By using the fantasyph Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject always to the protections described herein.
fantasyph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify you by email to your registered address and by posting a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how fantasyph protects your personal data. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way fantasyph handles your personal data, please reach out to us through the following channels:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by fantasyph.
Your data is safe with us. Join hundreds of thousands of Filipino players who trust fantasyph for a secure, fair, and regulated gaming experience — powered by GCash, Maya, and local bank transfers.
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